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Career case study

First Choice Holidays: scaling peak-season investment around a ROAS-led strategy.

During Ed Jones’s agency career before founding Edify Digital, he worked on peak-season paid media strategy for First Choice Holidays, moving campaign decision-making from destination-specific CPA targets towards a return-on-ad-spend framework.

Career case study — work from Ed Jones’s agency career before founding Edify Digital.

Services: Paid Search & Performance

Results at a glance

Scaling peak season with confidence.

+43%
Revenue YoY
+1,037%
Media investment
-2.5%
ROAS from target

The challenge.

January represented the critical booking period for UK travel.

The business needed to maximise visibility during peak demand while maintaining confidence that significantly larger budgets would remain commercially accountable.

The approach.

From CPA to ROAS

Moved long haul, short haul, ski and all-inclusive activity from CPA-led targets to ROAS-led targets.

Controlled testing

Months of controlled testing against comparison groups.

Scaling within the target

Budget could continue scaling while the agreed ROAS target was met.

Earlier ramp-up

Activity ramped earlier than the traditional peak window to build market share.

Strategic proof.

The approach was later reflected in Google travel-industry guidance, which recommended a similar shift in strategy for peak-period planning.

What the work demonstrated.

The First Choice Holidays work demonstrated how a clear commercial target can give a business confidence to scale media aggressively when the economics continue to hold.

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